FAQ & SHIPPING POLICY

WHAT IF MY PACKAGE IS LOST/DAMAGED?


Unfortunately, BLM Cosmetics has no control over your shipment once it is off to our mail carriers. If the product is received damaged upon arrival, please contact our customer service email blmcosmeticss@gmail.com within 1-2 days.


REFUNDS AND EXCHANGES 

Due to our products being hygienic, the purchases will be nonrefundable and unexchangeable. 


SHIPPING


Once we received the order will process it then ship it out. Processing takes up to 1-2 days. You will receive a shipment notification with a tracking number as soon as your package ships. Shipping is 1-3 days. 


PRODUCT


All glosses are made with 100% all natural vegan and organic products and all natural oils. All lip scrubs and face masks are made with all natural plants and organic oils.